Bc8 Privacy Policy – Your Personal Data Protection

BC8 ("we", "Platform", "bc8") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the bc8 website, mobile app, and all related services.

This document is designed to comply with Malaysia Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. As a responsible online betting platform, we ensure every aspect of data handling is conducted with full transparency and integrity.

This policy applies to all users of the bc8 platform, including registered members, website visitors, and any individual who interacts with our services in any way.

We collect various types of information depending on how you use the bc8 platform. Below is a summary of the data types collected and their purposes:

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or religious beliefs unless you provide it voluntarily.

The personal data we collect is used responsibly and solely for the purposes listed below. BC8 will not use your data for any purpose other than those stated without obtaining your prior consent.

• Account management: Creating, verifying and maintaining your player account, including the mandatory KYC process.
• Transaction processing: Processing deposits, withdrawals and all financial transactions in your account securely and accurately.
• Security and fraud prevention: Detecting and preventing suspicious activity, unauthorized access and any form of fraud on the platform.
• Legal compliance: Fulfilling our obligations under Malaysia's laws, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
• Service communications: Sending important notifications related to your account, transactions and policy updates via email or in-app notifications.
• Platform improvement: Analyzing usage patterns to improve service quality, website performance and the overall user experience.
• Customer support: Helping you resolve any account-related issues or inquiries efficiently and effectively.

BC8 only shares your personal data in limited circumstances and with strict controls in place. We do not disclose your information to external parties arbitrarily. The following are situations where data sharing may occur:

• Payment service providers: Data required to process deposits and withdrawals is shared with trusted, licensed payment providers. They are bound by strict confidentiality agreements.
• Game providers: Basic account information is shared with integrated game providers such as Pragmatic Play, Evolution Gaming and other partners to enable access to their games.
• Statutory authorities: BC8 will disclose data when required by court order, law enforcement agencies, or competent government authorities.
• Fraud prevention: In cases of suspected fraud or money laundering, relevant information may be shared with financial crime prevention agencies.
• Professional advisors: Lawyers, accountants or auditors bound by professional confidentiality obligations may access data within the scope of their work.

All third parties who receive your data are required to comply with our data protection policy and applicable data protection laws. We do not permit them to use your data for their own purposes.

BC8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as Login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collecting information about how you use the website (pages visited, time spent) to help us improve the platform.
• Functional Cookies: Storing your preferences such as language, display settings and login details for your convenience.
• Analytics Cookies: Helping us understand traffic patterns and user behavior in aggregate, anonymized form for continuous improvement purposes.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. For more information about cookies, please refer to your browser's settings.

Protecting your personal data is bc8's top priority. We continuously invest in the latest security infrastructure and apply a layered approach to ensure your data remains protected at all times.

• 256-bit SSL Encryption: All communications between your device and bc8's servers are encrypted using the latest TLS protocols, ensuring no data can be intercepted during transmission.
• Secure servers: Data is stored in certified data centres equipped with physical access controls, surveillance cameras, and intrusion detection systems.
• Two-factor authentication (2FA): We support 2FA as an added security layer for your account, protecting against unauthorized access even if your password is compromised.
• 24/7 Monitoring: Our security team continuously monitors systems to detect and respond to any threats or anomalies promptly.
• Regular security audits: BC8 conducts regular security assessments and penetration testing to identify and address any vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials with anyone.

Under the Malaysia PDPA and the data protection principles we uphold, you have the following rights regarding the personal data we hold:

BC8 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable Malaysian law.

• Active account data: Retained for as long as your account is active and for a reasonable period thereafter for support purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
• KYC Documents: Retained for the period required under applicable anti-money laundering regulations, typically 5 to 7 years.
• Communication logs: Customer support communication records are retained for 2 years for reference and dispute resolution purposes.
• Cookie data: Session cookies are deleted when you close your browser; persistent cookies expire according to their set lifespan.

When data is no longer needed, we will securely delete or destroy it using methods that ensure it cannot be recovered by any party.

The bc8 platform is intended solely for individuals who are aged 18 years and above only. We do not knowingly collect or process any personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. If you believe your child has registered on our platform, please contact customer support immediately.

BC8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the way we deliver our services. The latest version of this policy will always be available on this page.

• The "Updated" date at the top of this page will change each time an amendment is made.
• For major amendments that materially affect your privacy rights, we will send a notification via your registered email or display a notice on the platform before the changes take effect.
• Continued use of the bc8 platform after any amendments are published constitutes acceptance of the updated policy.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we welcome you to reach out to our team.

You may contact the bc8 Data Protection Officer through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the bc8 platform.
• Email: [email protected] — we aim to respond within 2 business days.
• FAQ: Many privacy-related frequently asked questions have been answered on the FAQ us.

We take every privacy complaint seriously and will investigate and respond to each inquiry with full attention. If you are not satisfied with our response, you have the right to file a complaint with the Malaysia Personal Data Protection Department.